To forward your current call to someone outside of Payscape, please follow the instructions:
Dial ## to place the caller on hold.
NOTE: When you place the call on hold by pressing ##, you will hear “You have a call on hold, to return to the call, press #. To transfer this call to an extension, dial the Extension number. For more options, press *”
Press the star key (*).
NOTE: When you press the * key, you will hear “To transfer this call, press 1. To cancel, press **”
NOTE: When you press the number 1, you will hear “Please enter the phone number or quick dial number (Flip Number) and then press #. To cancel, press **”
NOTE: Using the Quick Dial for transferring calls will allow you to warm transfer the call. To setup your Quick Dial Numbers (Flip Number), click here.
Enter the phone number where you want to transfer the call then press # to complete the transfer.
NOTE: You cannot use the call transfer feature if the call was initiated from RingOut.
You have now transferred a call to another extension or phone number.