Issuing Credit Card Refunds

To issue a credit card refund in your Vendevor system, click Sales in the menu on the left. From there, click the Order Number for the sale you wish to refund. This will take you to the Order Detail screen.  At the bottom left of the Order Detail screen ,click the "Refund" button. 

From there, a popup will appear, which will allow you to enter a full or partial refund for the order. 

After you save the refund an email will automatically be sent to your customer as well as the email account you have on file confirming the refund was processed successfully.