To submit a voice authorization code for a credit card transaction:

  1. Call the appropriate voice authorization center, and provide your 7th-15th number of your merchant account number (16 digit number):

Card type

Phone number

Visa / MasterCard

(866) 598-1812

American Express

(866) 330-0252

  1. Be prepared to provide:

    • Make a manual imprint of the card - you will need to be able to enter in the full card number and expiration date once the terminal is back up

    • Credit card number

    • Card expiration date

    • Purchase amount

  2. You will be given a voice authorization code. Write this number down, you will need to enter the approval code into terminal once system is back up