Issuing Refunds


Follow these steps to issue a credit card refund in your Payscape Registration system:


Step I:

1. Click Registrations in the menu on the left.

2. Hover over the registrant's status and click the Cancel button. The registration must be canceled before a refund can be processed.



Step II:


1. Click Payments in the menu on the left.

2. Hover over the registration to be refunded, as this will expose the Refund button under the Status column.

3. Click the 'Refund' button and confirm the refund being processed.