LEGACY (Green) Support Articles

These articles pertain only to the LEGACY system.

How do I signup for BillingOrchard or Upgrade my account?
All of your subscription settings can be found under the Subscription Information option under the Account menu on the left. 
Tue, 21 Oct, 2014 at 2:43 PM
How do I submit hours and/or fees for a client?
Click on Submit Invoice Hours or Submit Invoice Fees in the left menu, under the Submit Invoice Charges menu.   Submit Invoice Hours: Submit hours wor...
Tue, 21 Oct, 2014 at 2:44 PM
How do I submit hours in decimal format?
Entering or submitting hours can be accomplished in two formats - Number or Decimal. Entering hours as "numbers" can be done by entering the hours...
Tue, 21 Oct, 2014 at 2:44 PM
How do recurring fees work?
When submitting a fee, you have the option to make it a recurring fee. It's important to note that recurring fees are not automatically invoiced. Recur...
Tue, 15 Sep, 2015 at 3:46 PM
How to update the credit card that is charged for your BillingOrchard account.
Click on the Subscription Information link under the Account section. You will see a link for Update Card. 
Tue, 21 Oct, 2014 at 2:45 PM
Importing Basecamp Hours
Basecamp Hours:   Importing hours from your Basecamp account can be done by clicking on the Basecamp Hours link under the Import Data section:   ...
Tue, 6 Jan, 2015 at 9:42 AM
Importing Clients
Importing Clients Into Edit / Add Clients:   BillingOrchard provides a feature for bulk import of client data automatically into the database.  This...
Thu, 9 Jun, 2016 at 11:34 AM
Merchant Charges
Merchant Charges:   Depending on the merchant account you're using, your merchant account charges access may be titled: Payscape Charges Aut...
Tue, 21 Oct, 2014 at 2:47 PM
New Version Of BillingOrchard Introduced!
ORCHARD, the new version of BillingOrchard has been introduced!  Feel free to upgrade to the new version, ORCHARD, at any time!   Just follow these step...
Mon, 16 Sep, 2019 at 8:16 AM
Outstanding Invoices
Outstanding Invoices:   Clicking on Outstanding Invoices under the Invoices section allows you to view outstanding or sent invoices.      You can ta...
Tue, 6 Jan, 2015 at 9:42 AM