Technical Support and Customer Service

Customer Service and Technical Support Contact Numbers
Payscape Headquarters Customer Support & Sales Open Mon-Fri 8:30-5:30 EST 404-350-6565 support@payscape.com Payscape Parent Co...
Thu, 31 Mar, 2016 at 9:58 AM
My terminal stopped working, who do I call?
We offer 24/7 technical support assistance, please call 1-800-789-8897.
Thu, 21 May, 2015 at 11:06 AM
I do not understand my billing statement, who can I contact?
We offer many choices for customer service, please see below: Email Support: Support@payscape.com Customer-Support@first-american.net  ...
Tue, 16 Aug, 2016 at 9:22 AM
How do I get my contract information?
Please contact customer support to obtain contract information: Email Support: Support@payscape.com Customer-Support@first-american.net  ...
Thu, 21 May, 2015 at 11:06 AM
How do I cancel my contract?
All contracts are standard 3 year terms with 1 year auto renewals. Written notification from the account holder must be submitted to customer support in o...
Thu, 15 Jun, 2017 at 10:31 AM
I am a current client and I need to set up services for an additional location
Additional locations can be set up by speaking to one of our sales team members. Please call support at 404-350-6565 option 3 for sales or email support@pay...
Thu, 21 May, 2015 at 11:07 AM
How do I order paper for my terminal?
To order supplies, please call our 24/7 customer support line, 1-800-789-8897.
Thu, 21 May, 2015 at 11:07 AM
How do I order additional equipment?
Please call our sales team at 404-350-6565 option 3 or email support@payscape.com
Wed, 20 May, 2015 at 9:32 AM
How do I add gift card services to my account?
We have several great options for gift card services. Please call our sales team to discuss options that are available with the system you are processing on...
Wed, 30 Mar, 2016 at 9:07 AM
How do I add check services to my account?
We have multiple check service options for accepting checks at your business. We have solutions that will guarantee funds, process the check as an ach trans...
Wed, 30 Mar, 2016 at 9:07 AM